Privacy Policy

Draft — pending owner and legal review. This is a proposed policy, not a legally approved or effective final policy. The operator's detailed retention schedule, provider arrangements and applicable privacy obligations still require confirmation. No effective date has been assigned.

1. Operator and current scope

Elliott & Co. Software is operated by ELLIOTT & CO COLLECTION LLC. The software division is not a separate legal entity. Its distinction from the Elliott & Co lifestyle and fragrance brand is a product and brand distinction; this policy concerns this software website and related inquiries, not separate brand websites.

Formation jurisdiction: Tennessee, United States. Current principal business state: Tennessee, United States. These facts are owner-confirmed, not independently verified.

Owner-provided business/mailing address: 9255 107 Cutoff, Greeneville, TN 37743, United States. The owner also confirms 9255 107 Cutoff, Greeneville, TN 37743, United States is the official registered office address on file with the Tennessee Secretary of State. We have not independently verified that filing and do not identify a registered agent or registered agent address.

All three products are Coming Soon. No product accounts are enabled; the only form is a launch waitlist. No paid subscriptions are available. No live Stripe or other payment collection is enabled. This policy describes browsing, email contact and the waitlist today, not future account or payment processing.

2. Information received and why it is used

Email inquiries. When you email us, we receive your email address, any name or contact details you provide, message content, attachments and ordinary email metadata. We use this information to respond, address privacy or billing questions, maintain relevant correspondence, protect against abuse and meet applicable legal obligations. Email travels through your email provider and our Google Workspace email service; the website itself has no message-storage form.

Only send information needed for your request. Do not email passwords, payment card details, government identifiers or sensitive financial, health or client records. A billing inquiry is not a purchase and does not require payment information.

Website requests. Your browser sends technical information to the services delivering pages and fonts. Visitor analytics described below helps understand site use, performance and errors. Google's font requests include your IP address and browser request information. This is separate from Lovable's analytics, which does not keep IP addresses.

Marketing choices. Browsing or emailing us does not give blanket permission for marketing. Any future marketing list would require a separate opt-in, appropriate notice and an unsubscribe method. The waitlist described below is used only for launch updates about the product you choose, not general marketing.

2a. Product waitlist

If you join the waitlist on the Contact page, we store your email address, the product you chose, that you ticked the consent box, the version of the consent wording and the time you joined. To limit spam, we also store a one-way scrambled (hashed) form of your network IP address, which we use only to count sign-up attempts; we do not store the IP address itself.

We use this only to contact you about the launch of the product you chose. It is not a purchase, account or subscription, and it is not used for advertising or sold. The information is held in our website's database, provided through Lovable Cloud, our hosting provider; it is not readable from the public website. No confirmation or marketing emails are currently sent.

We keep waitlist entries only as long as needed for that launch purpose, or until you ask us to remove them. To be removed or to request a copy, email support@elliottandcocollection.com. An exact retention period has not yet been set and is pending owner and legal review.

3. Cookies, browser storage and visitor analytics

The current public pages do not set application cookies or save contact information in browser storage; the waitlist form sends its details to our database, not to your browser storage. They do not include advertising pixels, social embeds or account tracking. There is no cookie-choice banner. External sites and email providers have their own practices.

Visitor analytics and click tracking are enabled for the published site. Lovable, our website hosting provider, records pages visited, where visitors came from, country, browser, operating system, device type, time on page, page speed and errors. It also records which buttons and links visitors click. Clicks are recorded when you select a button or link, for every visitor. Page visits, time on page, page speed and errors are recorded for every visitor. Error reports include site runtime errors; the application does not send additional custom activity events. The editor preview is not counted as published-site visitor analytics.

Lovable's analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Fonts are loaded from Google Fonts. Google receives the browser requests needed to provide those fonts, including IP address; our pages do not use these requests for advertising. See Google Fonts privacy information. Browser controls may block external requests, which can change the site's appearance. No site-specific consent or opt-out control for Lovable's counting is currently implemented.

Known services are Lovable for website hosting, the waitlist database (Lovable Cloud) and visitor analytics, Google Fonts for font delivery, and Google Workspace for receiving and handling email. Your own browser and email provider also process your requests. These providers receive the information needed for their respective functions; their own terms and privacy policies govern their independent processing. No payment processor receives transaction data from this site because transactions are not enabled.

We do not sell email inquiry information, use it for targeted advertising or share it with advertisers. No advertising or cross-site profiling integration is enabled. Access to correspondence should be limited to people who need it to respond, administer the business or meet legal responsibilities; specific access controls and provider arrangements remain subject to owner review.

Information may also be disclosed when reasonably necessary to comply with law or valid legal process, protect people or legal rights, investigate fraud or abuse, or obtain professional legal or accounting advice. If a business transfer is proposed, relevant information may be shared subject to appropriate safeguards and applicable notice requirements. These are possible lawful circumstances, not claims that such disclosures have occurred.

Links to external pages are provided for reference. We do not control those pages' data practices; review their policies before providing information.

5. Retention and security

The proposed operator retention approach is based on purpose and legal requirements: keep inquiry information only as long as reasonably needed to answer and resolve the request, maintain necessary business records, handle disputes and satisfy applicable legal duties. When those purposes end, information should be deleted or de-identified unless a legal hold or other lawful requirement applies. Provider backup and deletion processes may affect when all copies are removed.

The detailed email and business-record retention schedule, backup handling and deletion procedures remain pending owner confirmation and legal review. No exact operator retention period is promised here. Lovable's separate analytics retention periods are stated above.

Reasonable safeguards appropriate to the information should include restricted access, account protection and careful handling of correspondence. Specific internal controls have not been independently audited or certified for this draft. No website, email transmission or storage system can be guaranteed completely secure; do not use ordinary email for highly sensitive information. Contact us if you believe information has been exposed or misused.

6. United States and Tennessee privacy requests

You may contact us to ask about information in your correspondence, request access or a copy, correct inaccuracies, or request deletion. Depending on your residence and which laws apply to the operator, additional rights may include data portability, opting out of sale, targeted advertising or certain profiling, and appealing a denied request. We do not currently conduct those sale, targeted-advertising or profiling activities.

The Tennessee Information Protection Act applies only to covered businesses and qualifying consumer information; Tennessee formation alone does not establish coverage. Applicability and exemptions have not been determined for this operator. Where applicable, Tennessee consumers may have rights to confirmation and access, correction, deletion, a portable copy, specified opt-outs and appeal. Consult the Tennessee Attorney General's consumer guidance for more information. Other states' protections may also apply; this draft does not waive any mandatory rights or claim statutory compliance.

Send requests to support@elliottandcocollection.com or the mailing address above, explaining your request and how we can reply. We may need proportionate information to verify identity or an authorized representative's authority; do not send identity documents unless a secure, necessary process has been agreed. Requests may be limited by law, another person's rights, legal holds or records we must retain. Anonymous analytics cannot be reliably linked to a named requester.

We will address requests and explain any refusal as required by applicable law, without penalizing you for exercising protected rights. If you disagree with a response, reply to the same address requesting an appeal. Where legally required, we will explain the appeal outcome and available complaint channels. You may contact the appropriate state attorney general or privacy regulator; this process does not restrict legal remedies. No fixed support response time is promised by this draft.

7. Children and international visitors

This business-information website is intended for adults and is not directed to children under 13. We do not knowingly solicit personal information from children under 13. If you believe a child has sent us information, contact support so we can assess and remove it as appropriate. Future product eligibility and any additional protections for minors must be reviewed before signup opens.

The operator is based in Tennessee, United States. Information sent by international visitors may be handled in the United States and other locations used by the known service providers, where protections may differ from those in your country. Specific provider processing locations and any legally required transfer arrangements remain to be confirmed. Visiting or emailing is not treated as a waiver of privacy rights or blanket consent to international transfers. If additional regional obligations apply, appropriate notices and safeguards must be established.

8. Future products and policy updates

Future accounts, uploaded content, financial records, subscriptions or payments would require product-specific disclosures before collection starts, including actual data categories, purposes, providers, retention, rights and consent where required. No such processing, subscription terms or payment/refund policy is established by this page.

Changes will be posted on this page. An approved policy will carry its actual effective or revision date; material changes will receive additional notice where required. This draft has no legal approval or final effective date.

9. Contact

Privacy and customer requests: support@elliottandcocollection.com. Billing inquiries: billing@elliottandcocollection.com.

Mail to ELLIOTT & CO COLLECTION LLC at 9255 107 Cutoff, Greeneville, TN 37743, United States. Email links open your email app; external mailbox delivery has not been tested by this website.